Episode 83: Lessons on Starting a Small Service-Based Business During a Time of Extreme Upheaval With Scott Zoll

Fairplay started life during the Big Bang of the 2020 pandemic with a mission to help people adapt to anything.

Scott has 25+ years of business development and account management experience within the financial, professional services, and travel industries. He has served both privately held and publicly traded organizations. In these positions, he drove significant growth for clients. Scott has deep experience in business development, product innovation, relationship management, and account progression.

• How did all that come together?
• But what is it about the notion of improv? How does that relate to business leaders?
• How do we work together as an ensemble?
• How long did y’all kind of mull the idea of starting a business before you even did so?
• How do we include elements of science as well?
• What are the services specifically that you are currently offering?
• Where is the biggest impact made?
• In what way did you let the purpose be your guide, early on during all this?

• “I think we never really changed what our purpose of the business was, but as we formulated the business, and part of this was based on past experiences, our first and foremost goal was, how do we put good people to work?” Scott Zoll

• “Sometimes we just have to follow the flow, and sometimes we have to create the flow, and that’s what we had to experience early on.” Scott Zoll

• “We had to shift and if we couldn’t, if we were trying to teach others how to be more adaptable and we couldn’t do it ourselves, well, then there was really no reason to hire us or bring us in to do that type of work, right?” Scott Zoll

• Scott’s LinkedIn – https://www.linkedin.com/in/scottzoll/
• Fairplay’s Website – https://www.fairplaycommunications.com/
• Fairplay’s LinkedIn – https://www.linkedin.com/company/fairplay-communications/
• Fairplay’s Instagram – https://www.instagram.com/fairplay_communications/
• Fairplay’s Twitter – https://twitter.com/fairplaycomms