Episode 66: Walk the Talk: Developing Meaningful Conversations with Ivan Farber

Learn how conversations are the structures that form meaningful relationships with this week’s guest Ivan Farber. Mike and Ivan discuss how developing good conversation skills are essential for forming business relationships at all experience levels.

Ivan Farber is the author of Conversations: How to Manage Your Relationships One Conversation at a Time and host of the podcast Conversations About Conversations, who knows how to “walk the talk.” Ivan is a relationship manager at a privately held financial services company with over 30 years of experience in marketing, sales, training, and relationship management in the financial services industry.

• Why conversations are so important for building relationships
• What a relationship manager is and how everyone is a relationship manager
• What is rapport
• Why rapport is critical to have conversations with people
• Strategies for building rapport when having conversations remotely
• Why three rapport questions at the beginning of a conversation build the foundation for rapport
• Why listening is essential to rapport
• How self-control is required for building and keeping rapport, as well as for being an effective listener
• Why questions are fundamental to good conversations
• CLEAR RULES to follow during conversations
• Why managing our self-talk is vital to being able to have good relationships
• Why it’s important to develop yourself constantly
• What self-actualization is and why you need to be self-actualized to have successful conversations

• After closely observing 10,000 conversations, I’ve concluded that the major problem relationship managers have in working effectively with their clients is that very few of them have a system, a process, method, or formula for managing their conversations. —Ivan Farber
• Relationship management and relationships themselves all occur in conversations. —Ivan Farber
• When we talk about helping people get unstuck and on target, like what you do, you can’t do that without a conversation because our conversations are where our relationships live. —Ivan Farber
• Memos and emails only go so far, like if you’re trying to effect true change in your organization or improve people or help people self-actualize, you can’t do that without a conversation. —Ivan Farber
• In order to have power in a conversation, you have to be listening. —Ivan Farber
• Questions are the paddles for the conversation canoe. —Ivan Farber
• Until you get unstuck, you cannot get on target. —Ivan Farber

• Ivan’s Website: https://conversations.biz/ 
• Ivan’s Email: ivan@conversations.biz 
• Ivan’s LinkedIn – https://www.linkedin.com/in/ivan-farber-823314/
• Ivan’s podcast – https://podcasts.apple.com/us/podcast/conversations-about-conversations/id1491639706
• Ivan’s Book: “Conversations: How to Manage Your Relationships One Conversation at a Time.” – https://www.amazon.com/Conversations-Manage-Business-Relationships-Conversation/dp/B08WPYQVJS/ref=sr_1_1?keywords=ivan+farber&qid=1639262851&sr=8-1
• Ivan’s Book Blurb – https://drive.google.com/file/d/1Bsm6pSgGf8DT8NvyxWiSHDtzMJaDV47x/view?usp=sharing

We provide every episode in audio, text, and video so you can learn what you need to get unstuck no matter how you learn best. Head to http://unstuck.show to subscribe and view past episodes.